Frequently Asked Questions
Everything you need to know about fitnai Smart Glasses. Can't find your answer? Contact us and we'll get back to you within 1–2 business days.
Product
What is fitnai Smart Glasses?
fitnai is an AI sport camera glass designed for cyclists, runners, hikers, and outdoor creators. It combines hands-free POV recording, AI visual recognition, AI voice translation, and open-ear audio in a lightweight 49.3g frame. Learn more about our technology →
What are the camera specs?
fitnai features an 8MP camera with 1200P POV video recording and EIS (Electronic Image Stabilization) for smooth footage during movement.
How much does fitnai weigh?
fitnai weighs approximately 49.3g, making it comfortable for all-day active wear.
Is fitnai waterproof?
fitnai has IP54 water resistance, protecting against sweat, dust, and light rain. It is water-resistant, not waterproof — do not submerge in water.
Does fitnai support prescription lenses?
Yes. fitnai supports optional RX insert frames for prescription lenses. Contact us for details on ordering a custom RX insert.
Features
How does the AI Visual Recognition work?
Simply look at an object, landmark, plant, or sign and ask fitnai's AI about it. You'll receive an instant voice response — no phone needed. See all AI features →
What languages does AI Voice Translation support?
fitnai supports real-time translation across 40+ languages, ideal for travel and international exploration.
What is Open-Ear Audio?
fitnai's directional open-ear speakers let you hear music, calls, and AI responses without blocking your ears — keeping you aware of your surroundings for safety while cycling, running, or hiking.
How long does the battery last?
Up to 6 hours of open-ear audio playback. Battery life varies depending on camera, AI, and audio usage.
App & Connectivity
How do I view and save my recordings?
Download the DA ECHO App on your smartphone to review, save, and share your POV clips and photos.
How do I charge fitnai?
fitnai uses magnetic charging. Attach the magnetic charging cable to the charging area on the frame.
Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 3–7 business days after dispatch. Free shipping on all US orders.
Do you ship internationally?
Please contact us for international shipping inquiries.
Returns & Warranty
What is your return policy?
We offer 30-day free returns. If you're not satisfied for any reason, contact us within 30 days of delivery for a full refund.
What warranty does fitnai come with?
All fitnai products include a 1-year limited warranty covering manufacturing defects.