Refund policy

Refund Policy

We offer a 30-day return policy for defective or incorrect items only. If you believe there is an issue with your fitn Smart Glasses, please contact us within 30 days of delivery via our Contact Us page before sending any items back. Our team will review your case and confirm eligibility for a return or refund.

Refunds are only approved if the issue is confirmed to be caused by a manufacturing defect or an error on our part. Items damaged due to misuse, accidents, or normal wear and tear are not eligible for a refund.

Approved items must be returned in original condition and original packaging. Once we receive and inspect the return, refunds will be processed within 5–7 business days to your original payment method.

Return shipping costs are the responsibility of the customer unless the item is confirmed defective or incorrect.